Case Studies

How we’ve helped clients build and scale

Enterprise SaaS

AI-Powered Customer Support Platform

Challenge

High volume of support tickets and slow resolution times.

Solution

We built an AI agent that triages tickets, suggests answers, and escalates when needed. Integrated with existing CRM and Slack.

Outcome

60% faster first response, 40% fewer escalations, and higher CSAT.

Tech: Python, OpenAI, Node.js, PostgreSQL

Retail / E-Commerce

Multi-Vendor E-Commerce Marketplace

Challenge

Client needed a single platform for multiple sellers, payments, and logistics.

Solution

Custom marketplace with vendor dashboards, unified checkout, and integration with local payment gateways and shipping providers.

Outcome

Launched in 4 months; 200+ vendors onboarded in first year.

Tech: Next.js, Laravel, Stripe, Redis

Healthcare Provider

Healthcare Appointment & Records System

Challenge

Manual scheduling, scattered records, and compliance requirements.

Solution

Secure web and mobile app for booking, digital records, and clinician workflows. HIPAA-aware design and audit logging.

Outcome

Reduced no-shows via reminders, streamlined admin, and readiness for audits.

Tech: React Native, Django, PostgreSQL, AWS

Logistics / Fleet

Real-Time Logistics Dashboard

Challenge

Dispatchers needed live visibility into fleet location, ETAs, and exceptions.

Solution

Real-time dashboard with map view, WebSocket updates, and alerting. Integrated with existing telematics and ERP.

Outcome

Faster dispatch decisions, fewer customer calls, and better route utilization.

Tech: React, Node.js, Redis, Mapbox

Manufacturing

Odoo ERP Customization for Manufacturing

Challenge

Off-the-shelf Odoo didn’t match unique production and inventory workflows.

Solution

Custom Odoo modules for work orders, quality checks, and reporting. Training and handover included.

Outcome

Single source of truth for production; reduced manual data entry and errors.

Tech: Odoo, Python, PostgreSQL

Have a similar project? Get in touch to discuss how we can help.